Manager, Business System (IT Manager)

Employment Type

: Full-Time


: Information Technology

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**Job ID:** 01329539

**City:** Aguadilla

**State:** Aguadilla

**Country:** Puerto Rico

**Category:** Information Technology

**Job Type:** Full Time


**Date Posted:**



United States of America


PW222: P&W Puerto Rico, Road 110 North Km28.8, San Antonio Industrial Park, Aguadilla, PR 00603 USA

**The sky has no limits.**

Flight is an instrument of human progress. It not only gets people where they want to go, it carries humanity to places it never thought possible.

At Pratt & Whitney, you will be part of an evolving, globally diverse company that's moving fast to craft the future of aviation. Customers all over the world depend on our technology and the people behind it. As part of our team you'll help answer today's challenges in powered flight while crafting and supporting tomorrow's solutions. Pratt & Whitney, a recognized leading producer of the world's most powerful jet engines, is looking for dedicated individuals to support our organization. If you aspire to work in a dynamic environment and possess the motivation to convert new ideas into practice, this may be the opportunity you've been looking for.

Do you wish you could put your technical expertise to better use? If you are ready for a challenge, then we encourage you to apply. We demand quality in all we do which is what nurtures our success in the Aerospace Industry.

We have an excellent opportunity for a Manager, Business System IT in Aguadilla Puerto Rico.


Works to select, implement, develop, maintain and support business systems and digital applications through understanding business processes and their implications and applying process improvement concepts for simplification and productivity to support business goals and objectives. Manages external vendors. Aligns digital services, service levels, technology, vendor/supplier management, and initiatives with business strategies and needs. Represents the business in enterprise/corporate initiatives. Acts as a business contact and advocates for delivery of high quality digital services. Works with Security/Compliance, Infrastructure, and Project Management Groups to manage and document the digital technology portfolio. Responsible for alignment of business systems technology selection, programming, configuring and testing of both new applications and legacy systems, which requires knowledge of systems architecture, development processes for improved design, as well as understanding of systems integration for applications.

+ Recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.

+ Manage the development and maintenance/support life cycle for software and hardware; this may include servers, PCs, operating systems, hardware, software, and peripherals.

+ Oversee provision of end-user services, including technical support services.

+ Work with PW, customers and suppliers stakeholders to define business and systems requirements for new technology implementations.

+ Approve and oversee projects and project portfolio.

+ Practice asset management for IT hardware, software, and equipment.

+ Manage IT staffing, including recruitment, supervision, scheduling, employee development (e.g. training), performance evaluation, disciplinary actions and termination.

+ Provide direct oversight to all activities related to IT Supplier Management.

+ Implement standards in conjunction with divisional and corporate security and technology policies, and define guidelines and processes for the IT and PW community.

+ Prepare and manage department budget.

+ Develop and maintain an effective working environment by promoting and enhancing self-esteem, trust and the highest level of participation and integration in harmony with the company and people values.

+ Actively participate and contribute to the overall safe performance, and assure active participation of subordinates in compliance to applicable laws and regulations.

+ Attend and have participation in group meetings, teleconferences and/or training required.

+ Actively participate in initiatives for continuous improvement using ACE tools and support AS9100 efforts. Obtain ACE Associate certification.

+ Support project management activities across Business Unit and site.

+ Based on business needs, the incumbent may be required to support other duties/functions within the company.

**Basic Requirements:**

+ Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, Engineering Technology, or Management Information Systems.

+ Eight years of relevant experience with at least five (5) years of experience related to IT and at least three (3) years of supervisory or management experience

+ English fluency (verbal and written)

+ US Citizenship required due to government contracts

+ Strong technical knowledge of network and PC operating systems, including Network Topologies, Windows 7, Windows Server Editions, Unix, Linux, mass storage technologies, backup systems

+ Strong technical knowledge of current network hardware, protocols, and standards, including network switches, routers, WAN, LAN

+ In-depth knowledge of applicable data privacy practices and laws

+ In-depth knowledge in Software Development Life Cycle, and corresponding methodologies like Waterfall, AGILE

+ Knowledgeable in Project Management

**Preferred Skills**

+ Basic knowledge of Facilities, Utilities and infrastructure of data centers / data rooms a plus

+ Knowledge of technical and business aspects of Aerospace industry is desirable

+ Certifications in lean/six sigma, ITIL, Solutions / Enterprise Architecture, ASQ CSQE desirable.


**_United Technologies Corporation is An Equal_** **_Opportunity/Affirmative_** **_Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class._**

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United Technologies Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

Thank you for your interest in a career at United Technologies! We will soon upgrade to an improved job application system to simplify the apply experience. You will still be able to apply to any of our current job openings through December 18, 2018. On January 2, 2019, our new and improved job application system will launch; please check back on that date to see all of our job openings.
Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

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