• NBC Universal
  • $52,550.00 -94,120.00/year*
  • New York , NY
  • Media
  • Full-Time
  • 21 Warren St

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* Perform preventive maintenance of the digital AV equipment and engage outside and internal venders as necessary

* Perform survey for office moves, equipment and cable installs

* Identify and recommend opportunities to improve and enhance digital platforms to internal and external customers.

* Assist with deployments of new custom creative AV assets

* Support IP systems

* Support Cables boxes

* Support Conference room request

* Assist clients with company-owned and personally-owned PC's/MAC's to connect to network for conferences.

* Assist the A/V Team with new builds and projects

* Review event request with each client and make recommendations accordingly

* Knowledge of Digital Signage using multi-platform interfaces

* Keep management in the loop on all escalations


Willingness to work flexible hours and occasional weekends

Self-starter with ability to follow through without supervision

Minimum 5-7 years of experience supporting Windows/ Mac platforms in an enterprise environment

Knowledge of new high-end AV technology (Crestron, TMS, AMX, DVR/Blu-Ray and other Multimedia equipment)

Understanding of Live production a Plus

Knowledge of Video Conference Systems (Cisco, Polycom, Lifesize)

DMC-E certified required (new requirement) for all onboarding techs)

Knowledge of DM configuration and troubleshooting

Knowledge of Crestron toolbox a plus

Knowledge of Crestron programming a plus (SIMPL windows, VT-Pro)

Knowledge of Crestron Fusion a plus

Ability to read and understand floor plans and flow charts, autocad and & visio

Knowledge of the Jerrold system and closet locations a plus

Knowledge of Purchase Manager a plus

Desired Characteristics

Able to effectively communicate technical information to technical and non-technical personnel.

Strong analytical and problem-solving skills.

Strong interpersonal skills; must be able to work effectively as part of a project / program team and foster team cooperation.

Passionate about staying current with technology changes.

Customer-service skills are a must in this position due to exposure to senior-level executives.

Interact with other colleagues at all levels in the coordination of day-to-day activities.
Associated topics: cinematographer, control operator, equipment, gaffer, grip, tech, technician, teleprompter, video, visual

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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