Provide advice on labor and employment issues to organizational leadership and employees. Resolve disputes between employees and managers, assist with negotiating collective bargaining agreements, and coordinate grievance procedures to handle employee complaints. Serve as backup support to HR Business Partners for assigned business units. Provide support regarding employment policies, and implement appropriate policies and procedures.
* Advise management on matters related to the administration of employee discipline or grievance procedures. * Train managers on topics related to labor relations. Mediate conflicts between management and employee representatives in an effort to reconcile disagreements. * Attend meetings with employee representatives. * Assist with presenting the company position during arbitration or other labor negotiations. . * Ensure compliance with federal state and local legal standards relating to labor and employment issues. * Ensure that all Bright Horizons' policies and procedures are followed and that employees are treated fairly and consistently within company policies. * Respond to employee relations issues with a sense of urgency and work to see that they are resolved promptly. * Train organizational leaders on labor and employment issues, and assist HR Business Partners with responding to those issues. * Assist managers with developing interventions, performance improvement strategies, and compensation analysis to promote positive employee relations. * Plan and implement strategies requiring in-depth knowledge of human resources principles, legal precedents and company practices * Be available by phone and email support to centers within assigned region. * Educate directors and regional managers about employee relations practices, and addressing potential problem areas. * Provide support, training and advice to directors on labor and employment issues as needed. * Travel to assigned centers/locations and to regional meetings is required. * Complete other projects for the human resources department as needed.
Decision Making Authority:
Exercises discretion and independent judgment with respect to matters of significance. Issues of greater complexity or those that involve potential legal concerns should be escalated to the Director of HRBP and VP assigned business unit. .
Education and Experience:
* Minimum of five years of employee relations experience with a minimum of three years of traditional labor relations experience in an organized setting. * Multi-site service industry preferred. * Bachelor's degree or HR certification preferred. * Must be analytical, have excellent interpersonal, verbal and written communication skills and the ability to work in a fast-paced environment and handle multiple projects. * Problem solving, diplomacy and good judgment in considering the impact of decisions is essential. * Knowledge of HRIS preferred.
HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?
Contact us at ...@brighthorizons.com or 855-###-####
Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO - English and EEO - Spanish along with information on the Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).
Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-###-#### or ...@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.